PLANNING

Is there a maximum number of customers on each trip?

Yes, we limit all of our trips to 10-12 customers. If a trip has reached the maximum number of bookings, then we’ll begin taking wait-list customers in case we have a cancellation.

Is there a minimum age required for Chasing Epic trips?

For liability reasons if you’re traveling alone, we require our customers to be 18 years old.  If you’re coming on a trip with your parent or legal guardian, then you have to be 15 years old.  We ask that the child be mature enough to be with adults all day, and that they’re a good enough rider to not hold anyone back during the rides.  

What kind of accommodations will be included?

As noted on the What’s Included page, we understand the need for clean, comfortable lodging after a long ride and we love the idea of community.  Therefore, a majority of the time we’ll be staying in very nice condos or townhomes, with one designated as the central gathering place for meals, hanging out, and apres-activities.  In some locations that’s not possible, so we’ll stay in spacious hotel rooms and will have a large community space for meals and post-ride debauchery.

Which meals are included?  What if I have dietary restrictions?

All breakfasts and dinners are included in your trip: from dinner on the first night to breakfast on the last day.  All of our meals are home-cooked by our in-house chef, and are made with the freshest ingredients possible and target keeping hungry mountain bikers full and happy.  Alcohol is not included other than a post-ride beer, you’re responsible for your own alcohol/liquor tab at all restaurants.   For our full day rides, we will either provide you with pre-made wraps or sandwiches.  Please plan ahead if you want something other than a basic sandwich or wrap.

For anyone with dietary restrictions, simply let us know prior to the trip and we will cater to your request.  There is an opportunity to mention it when you book your trip as well.

Will I get my own room?

All trips are booked as double-occupancy, so expect to share a spacious room with another rider (same gender matching only).  We do have single supplements available for $500/pp for our 5-day trips.

If I purchase a single supplement, can I bring my family?

Not necessarily.  You’re welcome to bring along your spouse or partner, assuming they’re OK spending all day and night by themselves while we’re out riding, eating, and having a good time.  That said, we do not allow children- of any age- on our trips or in the rooms we book for our clients.  Single supplements should be used to provide privacy and a little quiet time for our customers during our 5-day adventures.

I need a hotel the night before my trip, do you have recommendations?

Yes we do.  We’ll typically suggest you stay in the same hotel for the extra night (or two), but we can also recommend lodging in other areas if you want to explore before or after your trip.  Most of this information can be found in the Trip Packet you’ll receive when you book the trip.

I need to make arrival plans for Day One of my trip, what can I expect?

For each of our trips, we’ll send out an itinerary about a week prior to your arrival with more information on where and when to meet as a group on Day One.  For our 5-day Ride Limitless trips, we will meet around 1pm on the first day – you’ll build up your bike, change and go out for a short warmup ride to get ready for three huge days.  On our 6-day BC trips, you can plan on arriving around 6pm on the first evening: we’ll do bike setups, introductions, and a welcome dinner that night before heading out for a full-day ride on the second day.

For departure plans, expect to be finished with the trip by 1-2:00pm on the last day of our BC trips.  We’ll still hammer out a good ride that day, so you’ll be tired!  For our Ride Limitless trips, our last day will consist of breakfast, packing up bikes and departing so you’ve got a pretty flexible schedule if needed.

Are guide tips included in the trip price?

Tipping is not included in the price of your Chasing Epic trip.  Our guides bust their butts to make sure every trip is unique and special; if you have a great time, feel free to tip the guides for their efforts.  There is no pressure to tip, however; we’ll leave it up to you to decide on an appropriate amount.  We will collect tips on the last night of the trip (as a group) and will present it to them on the last day.  

TRIP DETAILS

Are e-bikes allowed on Chasing Epic trips?

No.

What should I bring on my trip?

Whether you’re on one of our Ride Limitless or British Columbia trips, we recommend that you come prepared for varied weather conditions.  That means layers, and over-preparing for weather that is oftentimes unpredictable and can swing 30-40 degrees in a matter of an hour.

CLOTHING:

• Multiple short-sleeve bike shirts/jerseys
• Bike shorts (with chamois)
• Light long-sleeve base layer shirt
• Light rain jacket
• Full-finger bike gloves
• Multiple pairs of bike socks (not cotton!)
• Sunglasses
• Bike shoes (flats or clipless)
• Personal lunch choice (if you want something other than energy bars, gels, mixes)

Additionally, we’ve seen over the years that on our trips bikes tend to take a beating.  We recommend making sure your bike is tuned, your suspension has been checked, and the bike is in good working condition prior to departing.  Don’t wait until the last minute to check small things that can ruin a ride.  

GEAR:

• Your bike 
• Backpack with 2-3 liter hydration reservoir
• Your pedals and saddle
• Helmet
• Camera (optional)

Finally, in terms of nutrition: as mentioned on the “What’s Included” page, we partner with Skratch Labs and Honey Stinger to provide our clients with the best options in riding nutrition.  We’ll have a wide variety of products, and plenty of it to keep you going all day long.  If you prefer to bring your own lunch or nutrition, that’s perfectly acceptable as well.

What if the weather is bad?

Unfortunately we can’t control the weather.  If the weather is bad for part of the trip, we’ll do our best to find an area where the trails are rideable.  A few miles typically make a big difference in weather patterns in the mountains.  

What is your cancellation policy?

Our cancellation policy is as follows:

• 50% refund 90+ days in advance
• 25% refund 60-90 days in advance
• No refund less than 60 days in advance

Additionally, we always try to be flexible and accommodating with refunds when possible: if we’re able to backfill your canceled spot, then we’ll work with you on a future trip credit or a larger percentage back to you.  We highly recommend purchasing travel insurance (there will be a link included in your confirmation email) to make sure you’re covered, as we’ve seen trips cancelled for all kinds of reasons!

How technically difficult are the rides?

It depends.  We recommend taking a look at the information specific to the trip you’re interested in to find more detail.  We’ve also published multiple blog posts detailing what you can expect and how each trip compares.  In general, we rate the trips as follows (least technical to most technical):

Sun Valley

Crested Butte

Durango

Monarch Crest

Whistler

Revelstoke

I’ve heard about acclimatizing to the altitude, is that a real thing?

Yes, 100%.  If you’re coming in from sea level to ride in the mountains of Colorado or Idaho, we recommend coming in at least a day early to get used to the altitude.  Climbing at higher elevations tends to make your lungs feel like they’re on fire.  This is NOT something to take lightly.

How many guides are on each trip?  Do the trips break up into ability groups?

Our maximum guest to guide ratio is 6:1, and we plan accordingly.  Additionally, we also have a seasoned trip coordinator with each group, who is there to help with logistics, answer questions, help with mechanicals, etc.  For larger trips, we always try to break into smaller groups based on riding ability.

How is transportation handled on the trips?

All of our customers are required to provide their own transportation (car rental, shuttle, taxi, Uber) to/from the initial trip meeting location.  Once you’ve arrived at our lodging, we’ll handle all transportation to/from trailheads, restaurants, etc. with our guide and trip leader vehicles plus utilization of shuttle vans for bigger groups.  Occasionally customers want their own vehicle to run to the store or check out a local sight- not a problem!

I’m a true beginner mountain biker, can I still go on one of your trips?

Our trips are targeted for intermediate to advanced riders, so unfortunately beginners probably won’t enjoy the experience quite as much.  We recommend getting some more experience under your belt before joining us for one of our epic trips.

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